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Shipping Information
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The Blue Glow ships livestock for overnight arrival Monday -Thursday. Friday shipping for Saturday arrival is available for an additional $20.00 charge.
Shipping charges on livestock are as follows
Orders of $250 or more are shipped free of charge
Orders of $150.00-$249.99 are $49.99
Orders of $1.00-$149.99 are 59.99
Dry good and livestock orders cannot be combined. In the event you wish to order both dry goods and livestock please submit 2 separate orders. Dry goods usually ship the next day and arrive 2-7 days after.
You will receive a call or email to schedule livestock shipping 24-48 hours after your order is placed. If we are unable to contact you for scheduling your livestock order will not ship. All shipments must be shipped to the billing address. If you need special arrangements for shipping to an alternative address, arrangements must be made with The Blue Glow in advance of shipping date. All livestock packages must be signed for. The Blue Glow will not be responsible for customer's failure to sign for and receive shipment.
It is the desire of The Blue Glow for all livestock to arrive happy and healthy. The Blue Glow strongly encourages the customer to request "hold at location" and take delivery at your local Fed Ex office. The Blue Glow will not be liable for shipping delays or damaged livestock that are the responsibility of the carrier. In the event that The Blue Glow receives a refund from the carrier due to their failure to ship on time the refund will be forwarded to the customer. Please allow 14 days for this refund to be applied to your billing statement.
The Blue Glow takes great pride in providing the highest quality products and service. It is our goal that our customers receive value for their hard earned money. It is also extremely important to us that the precious animals that we deal with are given every opportunity to thrive. We assume that when ordering our customers have the knowledge and understanding to provide the necessary environment and care for these animals. If you have any questions about an individual product both prior to or after an order please don't hesitate to contact us via phone or email.